Frequently Asked Questions
Everything you need to know about upgrading your home with Powerland.
What is the standard delivery timeframe for large appliances?
Most large appliances and furniture items are delivered within 5-7 business days. You will receive a tracking link and a scheduled delivery window via SMS once your order leaves our warehouse.
Do you offer professional installation services?
Yes, Powerland offers professional installation for select home appliances and smart home systems. You can add this service to your cart during the checkout process for an additional fee.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply to large furniture items or appliances that have been unboxed.
Do my Powerland products come with a warranty?
All products sold on Powerland come with a minimum 12-month manufacturer warranty. Extended protection plans are also available for purchase on premium electronics and appliances.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Affirm to help you manage larger home investments.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters our fulfillment cycle and may need to be processed as a standard return.